Shipping Policy
At Lynashoe, we strive to provide a smooth and efficient shipping experience for all our customers. Below is a detailed breakdown of our shipping policy to ensure you know exactly what to expect when placing an order.
1. Shipping Locations
We currently offer shipping within the United States. Unfortunately, we do not offer international shipping at this time. However, we are working on expanding our services to international customers in the future.
2. Processing Time
Once your order is placed and payment is confirmed, we aim to process and ship your order within 1-2 business days. Please note that during high-demand periods or promotional events, processing times may take longer. You will receive an email with tracking information once your order has been shipped.
3. Shipping Methods and Delivery Times
We offer various shipping methods to meet your needs. Shipping times vary based on the method selected during checkout and your delivery location. The following are approximate delivery timeframes:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Next-Day Shipping: 1 business day (for orders placed before 12 PM EST)
Please note that delivery times are estimates and can be affected by factors such as weather, holidays, or carrier delays.
4. Shipping Costs
Shipping fees are calculated based on the size, weight, and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase. We occasionally offer free shipping promotions, which will be clearly indicated during checkout.
5. Order Tracking
After your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your shipment and estimated delivery date.
6. Shipping Address
Please ensure that you provide a correct and complete shipping address when placing your order. Lynashoe is not responsible for delays or issues caused by incorrect addresses. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible at info@lynashoe.xyz. We will do our best to accommodate the change before the order is shipped.
7. Lost or Damaged Shipments
In the event that your order is lost or damaged during transit, please contact our customer support team immediately at info@lynashoe.xyz. We will work with the carrier to resolve the issue and ensure that you receive either a replacement or a refund, depending on the situation.
8. Signature Requirement
For certain high-value items, we may require a signature upon delivery to ensure the security of your package. If a signature is required, you will be notified at checkout, and it will be indicated in your tracking information.
9. Shipping Delays
While we strive to meet estimated delivery times, certain factors such as carrier delays, weather conditions, or high-volume periods (e.g., holidays) may cause delays. Lynashoe is not responsible for delays caused by third-party shipping carriers, but we will do our best to assist you in tracking your order and providing updates.
10. Contact Us
If you have any questions or concerns about shipping or your order, please don’t hesitate to contact our customer service team:
- Email: info@lynashoe.xyz
- Phone: 507-559-9240
- Address: 4980 Sugar Camp Road, Mankato, Minnesota, United States